Re: IDL 5.4 Stability - wot about the licensing?

[Paul van Delst <pvandelst(at)ncep.noaa.gov>]

landsman@my-deja.com wrote:
> 
> Last month, Paul van Delst wrote:
> 
>  > One annoying thing I have noticed is that on my linux box I can now
> only have one session
>  > of IDL running. Previously every other platform/OS on which I have
> used IDL (that had a
>  > single user license) I could open as many IDL sessions as I wanted
> (as the same user). But
>  > now I get the "Do you want to wait for a license?" message and then
> into the 7-minute demo
> 
> I've finally upgraded to V5.4 on Solaris 2.6 and I am finding the same
> behaviour.   Bernard Puc reported that this problem was known to RSI,
> but has anything been done about it?    If not, then I am hurrying back
> to V5.3.    Thanks,

I notified RSI of this behaviour and their tech support got back to me the same day. The fix was to
switch to evaluation mode rather than license manager mode. I will have to give them a call in 180
days to renew the setup - unless they release 5.4.x with the fix before then. Either way, I can get
done what I need to get done via multiple sessions if IDL.

The RSI Tech Support folks were very quick in their response - despite the "we are receiving more
than the usual number of requests" email I got right after submitting mine. It took about 5 minutes
of phone time to fix....about 3 of those was me asking what the problem was. At first I thought how
could this not be discovered in a beta test - but beta versions are more than likely installed in
eval mode (right?) so the problem wouldn't show up. This software development business shure can be
tricky.

paulv

-- 
Paul van Delst           Ph:  (301) 763-8000 x7274
CIMSS @ NOAA/NCEP        Fax: (301) 763-8545
Rm.207, 5200 Auth Rd.    Email: pvandelst@ncep.noaa.gov
Camp Springs MD 20746